Frequently Asked Questions (FAQs)

Where are your products made?

All of our products are proudly made in Canada.

Where do you ship to?

We ship primarily to Canada. Visit our Shipping Policy for full shipping details.

Do you ship internationally?

We do! Send an e-mail to so that we can sort out the details.

Can I return or exchange my purchase?

You certainly can. Take a look at our Returns page for all the details.

How much are the shipping costs?

Shipping costs vary depending on the weight of the package, your location, and the shipping option (Standard or Expedited) selected. We also offer free shipping for purchases over $ 100! Your shipping costs will be calculated during payment. To learn more about shipping costs, see our Shipping Policy.

Can I pick up my purchase?

You are invited to come and collect your order at our salon. Check out our Shipping Policy for more details.

Do you offer local delivery?

We offer delivery to Magog, QC and its surroundings, as well as to Sherbrooke, QC. Consult our Shipping Policy for more details.